Are You Looking for Superior IT Support?
We Provide Custom IT Support Packages and Best-In-Class Solutions That Help Organisations Streamline Operations to Grow and Gain a Competitive Edge
– All For One Flat Monthly Fee.
IT Helpdesk
In order to ensure your IT environment is properly managed, a competent IT Helpdesk is essential. Our talented IT support staff ensure we provide the best support for businesses in the UAE and their offices across the world.
We deliver a comprehensive full support approach using a cohesive framework that helps organizations get the most out of their IT investment.By giving utmost importance to our clients and their business needs, we ensure our customers get the highest possible professional IT service.
You can either opt for our standard fully managed IT support packages or ask for a tailor-made solution where you’ll be free to customise the services exactly how you need them.
COST EFFECTIVE
Cost effective IT support at a fixed monthly price along with the flexibility to change accordingly if needed.
24 x 7 x 365 COVER
Retail and hospitality no longer operate during traditional 9-5 hours only and require IT cover to be 24 x 7 x 365.
CLEAR SLA’s
You can be sure the service you receive is what you are paying for with our clear and easy to understand SLA’s, built into all our support contracts.
QUALITY SERVICE
Every one of our IT support staff is an experienced IT engineer and will do whatever they can to resolve your problem ASAP.
Network Support
QV Technology provide network support and maintenance packages to a broad range of industries and for both small and medium-sized enterprises to large organisations.
We have built a team that has the technical experience, knowledge and tools to protect your network and ensure that it performs at its best.
Our managed network support and consultancy services provide business clients with the convenience of a single support partner who can design, install and maintain any type of network, ensuring consistent network performance, minimising downtime and increasing workforce productivity.
FAST RESPONSE
The knowledge and expertise of our technical team ensures that any network issue, large or small is quickly resolved to minimise business impact
EXPERT STAFF
With our managed network support you get a full department of expertise for a fraction of the cost of a single in-house IT resource.
REDUCED COSTS
It is more cost-effective to outsource network support and management as opposed to hiring an in house team with the right skills
REMOTE MONITORING
QV Technology provides 24/7 remote monitoring services for your network to ensure a rapid response to network events.
Server Support
Servers enable process integration and facilitate collaboration among internal and external stakeholders and are usually the centrepiece on which the business technology landscape revolves.
Our managed support services provides proactive day-to-day server maintenance to ensure zero downtime across your server environment. With our managed server support, you can access the robust, secure, redundant, infrastructure you need today, with minimal up-front investment.
QV Technology has over 20 years experience managing windows and linux based servers. We are specialists at deploying, upgrading and managing server hardware and software so that they are used as effectively as possible across your business.
MAXIMUM UPTIME
Our automated monitoring system greatly improves uptime by catching warning signs before they become problems.
PATCH MANAGEMENT
We keep your server and network secure by updating to the latest patches and security releases on a weekly basis with full audit history.
BACKUP MONITORING
Regular backup monitoring to ensure that your backups are completing successfully both on-site and off-site every night.
LOG MONITORING
We catch warning signs before they become problems by logging and monitoring critical hardware and error logs.
Telephony Support
QV Technology offers numerous ways to allow your business to communicate, from office PABX to cloud contact centers we can help you implement the right solution for your business.
Our services range from a fully-managed virtual contact center setup through to on-premise deployment projects for service desks, offices and multi site systems.
We can provide dedicated, hybrid and cloud-based solutions, teamed with a suite of management tools and a knowledgeable team of telephony experts to oversee and control the service that best fits your needs.
OFFICE PABX
We can provide both standard analogue/digital and VOIP equipment for any office environment. From video conference to IVR’s we have you covered.
PABX MAINTENANCE
We provide full maintenance and support for your telephony system so you can be sure any impact on your business will be minimal